In the event of a dispute, the consumer may use the European Dispute Settlement Platform or one of the following entities:
CNIACC – National Center for Consumer Conflict Information and Arbitration
Address: Faculty of Law of the New University of Lisbon, Campolide Campus, 1099-032 Lisbon
Phone: +351 213 847 484
E-mail: cniacc@unl.pt
Website: www.arbitragemdeconsumo.org
CIMAAL – Information Center, Mediation and Arbitration of Consumer Conflicts of the Algarve
Address: Business Nest Building, Estrada da Penha, 8005-131 Faro
Phone: +351 289 823 135
E-mail: cimaal@mail.telepac.pt
Website: www.consumidoronline.pt/
Arbitration Center for Consumer Conflicts of the District of Coimbra
Address: Av. Fernão Magalhães, n.º 240, 1º – 3000-172 COIMBRA
Phone: +351 239 821 690 | +351 239 821 289
E-mail: geral@centrodearbitragemdecoimbra.com
Website: www.centrodearbitragemdecoimbra.com
Lisbon Consumer Conflict Arbitration Center
Address: Rua dos Douradores, 116, 2º – 1100-207 LISBOA
Phone: +351 218 807 000 | +351 218 807 030
E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt
Website: www.centroarbitragemlisboa.pt
Porto Consumption and Arbitration Information Center
Address: Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto
Phone: +351 225 508 349 | +351 225 029 791
E-mail: cicap@mail.telepac.pt
Website: www.cicap.pt
Ave Valley Court of Arbitration / Arbitration Court
Address: Capitão Alfredo Guimarães Street, 1, 4800-019, Guimarães
Phone: +351 253 422 410
E-mail: triave@gmail.com
Website: www.triave.pt
Consumer Information, Mediation and Arbitration Center (Arbitration Court of Consumption) Braga
Address: Rua D. Afonso Henriques, no. 1 (Parish Council Building), 4700-030, Braga
Phone: +351 253 617 604
E-mail: geral@ciab.pt
Website: www.ciab.pt
Viana do Castelo
Address: Av. Rocha Paris, 103 (Vila Rosa Building), 4900-394, Viana do Castelo
Phone: +351 258 809 335
E-mail: ciab.viana@cm-viana-castelo.pt
Website: www.ciab.pt
Arbitration Center for Consumer Conflicts of the Autonomous Region of Madeira
Address: Rua Direita, 27 – 1º Andar, 9050-405 Funchal
Phone: +351 291 750 330
E-mail: centroarbitragem.sras@gov-madeira.pt
Website: www.srrh.gov-madeira.pt/cacc